Privacy information

Privacy information

This data processing information explains how

- Friotherm AG, Langfeldstrasse 104, CH-8500 Frauenfeld, Switzerland
- Friotherm AG, 27 rue d'Arras, 92000 Nanterre, France
- Friotherm AG, Switzerland, Filial, Västra Hamngatan 18, 411 17 Gothenburg, Sweden
- Friotherm Germany GmbH, Hinter der Säge 5, 88138 Weissensberg, Germany
- Frio Brasil Refrigeração Ltda, Estrada dos Casa 2018, 09840-00 Sao Bernardo do Campo, Brazil,

(hereinafter referred to as "FRIOTHERM", "we" or "us") as data controller collects, processes and uses your personal data when you visit or other FRIOTHERM websites (,,,,

At FRIOTHERM, we take our responsibility to protect your personal information seriously. In our data processing instructions, "Personal information" means all information, whether alone or in conjunction with other information to which we have access, that relates to you as an identified or identifiable individual. We respect your right to privacy and process your personal data only in compliance with applicable data protection laws. These data processing instructions refer to information that we collect when you visit the FRIOTHERM websites and use their functions.

1. Information about the collection and use of data

Every time you visit our FRIOTHERM websites, we collect certain information. The specific types of personal information we collect depend on your activity on a FRIOTHERM website. We will explain this in more detail below. This information is used for the purposes listed below. When using FRIOTHERM websites, you do not need to register and actively provide any personal information. However, we automatically collect and process the following information:

-Session and connection technical information, including the IP address of your device; Browser type;
-Information about your device, hardware and software; User settings;Websites you accessed just prior to visiting the FRIOTHERM websites;
-Pages that you view on the FRIOTHERM website, as well as the date and time of your visit.

We process and use the data listed above for the following purposes:

-Providing the FRIOTHERM websites and their functions
-Improvement of features and functions of FRIOTHERM websites
-Prevent and detect misuse and malfunction of FRIOTHERM websites including troubleshooting.

The collection of this information is done with the help of cookies. The processing and use of this data is based on legal provisions allowing this procedure. The processing is necessary to fulfill the contract for the use of the FRIOTHERM websites or that FRIOTHERM has a legitimate interest in ensuring the functionality and faultless operation of the FRIOTHERM websites as well as to adapt websites to suit the needs of users.

2. Cookies

Cookies are a standard Internet technology. We use cookies to store and retrieve usage information for all users of FRIOTHERM websites. "Cookies" are small text files that are stored by your web browser on the hard disk of your computer. They enable FRIOTHERM to save user settings. The FRIOTHERM websites use session cookies as well as persistent cookies. Session cookies are temporary cookies that expire (and are automatically deleted) when you close your browser. Persistent cookies remain in your browser until they expire or until you delete them.

Cookies enable us to recognize your device (like your PC, laptop, or mobile phone) and to ensure that our FRIOTHERM websites are displayed in the format tailored to your device. Cookies usually do not identify you as an individual, just the device you use. We use cookies to optimize the performance of FRIOTHERM websites. Cookies may also save visitor settings and session information such as pages visited, interactions with the features of the FRIOTHERM websites, the time spent on our FRIOTHERM websites and language settings.

Most Internet browsers allow you to block cookies. Therefore, if you disagree with the use of our cookies, please adjust your browser settings accordingly. However, some of the services associated with the FRIOTHERM web pages may not work properly if you disable cookies. Find out about this topic with the help of

Below is a list of the cookie categories we use on our FRIOTHERM websites and a description of their features. Some of these cookies are essential for the operation of our FRIOTHERM websites. Others are not but help us to further develop our FRIOTHERM websites by collecting anonymous user information or improving your user experience on our FRIOTHERM websites by saving your preferences.

Essential Cookies: Essential Cookies are used to provide the services and applications that you have specifically requested. Some cookies are essential for the operation of our FRIOTHERM websites. These types of cookies provide the security required for your visit to our FRIOTHERM websites and help to ensure that the page content you access is quickly loaded. Without these cookies, the FRIOTHERM website services requested by you may not be made available as needed.
The use of these cookies requires the processing of the following types of data: anonymous browser session ID, authorization groups, user ID. As far as these data as personal data, their processing is based on legislation that allows such processing, as this is necessary to provide the requested FRIOTHERM website services.

Function cookies: The function cookies remember the user preferences you selected to enhance your user experience. These cookies enable our FRIOTHERM websites to remember your user preferences, such as your preferred language, the device you use, and your region. The goal of these cookies is to personalize your user experience so that you do not have to redo your settings each time you visit the FRIOTHERM websites. As explained above, you can disable all these feature cookies. However, if you do, several features of our FRIOTHERM web pages may be unavailable to you or may not work as you would like.

The use of these cookies requires the processing of the following types of data: device ID and preferred language. To the extent these data are to be considered as personal data, their processing is based on legislation allowing such processing, as this is necessary to provide the requested FRIOTHERM website services or FRIOTHERM has a legitimate interest in ensuring the functionality of the FRIOTHERM websites and to adapt these web pages to the requirements of the users.

Performance / Analytics Cookies: These cookies collect information about how visitors use our FRIOTHERM websites: for example, which pages you visit most often and if you get error messages on these pages. These performance cookies do not collect any information that identifies you as an individual. All data collected by them is summarized. We do not associate usage data collected by these cookies with any personal information you may have provided.

On the FRIOTHERM websites, and due to our legitimate interests, this website uses for the optimization and analysis of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to collect and store data regarding your use of the FRIOTHERM websites to optimize the services and marketing of the FRIOTHERM websites. From these data, user profiles can be created using cookies under a pseudonym. Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement:

As far as these data are to be regarded as personal data, their processing is based on legislation allowing such processing, since (1) FRIOTHERM has a legitimate interest in adapting the FRIOTHERM web pages to the users' requirements or (2) the data in pseudonymised form Form for purposes of optimization and the user has not objected to this use. By clicking on the following link, you may opt out of collection and processing of data through Google Webanalyzer's tracking technology at any time, for the future.

I want to be excluded from Google Analytics tracking

3. Data exchange within the FRIOTHERM companies

FRIOTHERM is a global company based in Switzerland. The members of this group are found on our websites. The data that you submit to us in the case of e-mail inquiries can be passed on within the FRIOTHERM Group for managing your business relationship with FRIOTHERM and the FRIOTHERM Group.

The exchange and use of this data is based on legal provisions that permit this, as the processing for the fulfillment of the contract including terms of use for the FRIOTHERM websites is necessary or FRIOTHERM has a legitimate interest in transferring these data within the FRIOTHERM Group to internal, administrative purposes.

The processing of your information related FRIOTHERM could take place outside the area of ​​influence of your local jurisdiction and the European Economic Area in the following countries: for example, in Switzerland, Brazil and China. Should we by local law be required to transfer your personal information outside the jurisdiction of your local jurisdiction, we will take appropriate action to ensure compliance with these rules.

Any transfer of your personal information to countries that are not members of the EU / EEA will continue to comply with all applicable privacy laws.

Should the European Commission or your local jurisdiction not recognize data protection in a third country as sufficient, FRIOTHERM will respond appropriately to ensure adequate protection of your data. This can be done, for example, by the conclusion of EU standard contractual clauses of the EU Commission for data transmission with recipients in third countries, which provide for appropriate protective measures. To request these standard clauses, please contact

4. Data exchange outside the FRIOTHERM Group

We work with third party companies who enable services to us, such as IT providers, webhosting providers, and other service providers who work as data processors and therefore process data for us according to our instructions. They are prohibited from using your personal information for their own commercial, promotional or other purposes that are not in accordance with the explicitly agreed purposes. They are required to follow our explicit instructions and to adhere to appropriate security measures to protect your personal information.

We may be required to disclose personal information if we are required to do so in an ongoing legal process, due to a disposition, by law or under applicable rules or regulation.

5. Detection and prosecution of abuse

We store usage data, including IP addresses, to detect and, if applicable, prosecute misuse of FRIOTHERM websites. Data not needed for law enforcement purposes, is deleted at regular intervals. Data storage and data usage are based on laws which permit the necessary data processing to ensure the function of Friotherm websites or that Friotherm has a legitimate interest in ensuring the functionality and security of Friotherm websites.

6. Deleting data

Generally, we will delete personal information as soon as it is no longer necessary for the purposes for which it originally was collected or processed. If the processing is based on your consent and you revoke this, we will delete your personal data immediately after revocation, unless we are required by law to store the data.

7. Other services, applications and websites

You may be able to access other services and applications through the FRIOTHERM websites, whose use of personal information is explained in separate privacy information documents. FRIOTHERM websites may also contain links to other websites, but FRIOTHERM bears no responsibility for the use and protection of personal data on these other websites. Please be aware of when leaving the FRIOTHERM website and read the privacy information of the other websites.

8. Your rights

In accordance with the applicable data protection laws, you have the right to obtain information from FRIOTHERM about your personal data, to correct, delete or, if applicable, to restrict or contradict the processing of such data, as far as they concern you, as well as your right to data portability close. You also have the right to lodge a complaint with a regulator.

9. Contact person

If you have any queries regarding our use, the integrity and / or accuracy of your personal information, or if you wish to exercise your rights as described in Section 8, please contact us. Contact details of our data protection officers:

10. Changes to this privacy policy

Since the collection and processing of your data by us may change over time, also this privacy information may change, in order to reflect the current state of our data processing at any time. Please read this privacy policy again from time to time.

Last change: 24.05.2018